Wednesday, February 22, 2017

The Psychology of Web Design, Part 1: Content & Space

A well designed website is more than just delivering content and making it look good. When people come to your site they immediately develop an impression about you, your website and what you stand for. Whether positive or negative, their opinion lies in your hands as the designer of the website, and there are many resources to help designers create effective visuals that play into the psychology of those viewing your site.

Content, Space, Color and Typography are the main components that have the biggest impact on a viewer, and it’s up to the designer to understand how using different design elements affects the mood, attitude and experience the viewer will have while browsing your website.



Content

People visit websites to access information they need, and the design of that website aids in them finding the information they need quickly and with ease.

When websites were first developed, it was common to see pages too full of content. They typically had no structure, and it was difficult to find information and read through it to get what they needed. The user often left the site overwhelmed and had a poor experience.

When designing a site now, designers really need to condense and organize their content, as hiding or presenting too much information can lead to a possible loss in potential business. There should be a happy medium between providing adequate and needed content, while not overwhelming the user. This will lead to a good user experience as well as setting the tone for you and your organization.

Keep your content concise, organized and easy to read and navigate in order to aid in the psychology of your users having a positive experience on your website.



Space

The organization of a website can greatly affect how a user interprets a site, so organizing content should be a high priority. When organizing content, the designer should take into account the space that it takes up as well as the white space that’s used or not used!
“…white space is often referred to as negative space. It is the portion of a page left unmarked: margins, gutters, and space between columns, lines of type, graphics, figures, or objects drawn or depicted.”1

The white space on a website plays an important role because visually it gives the user a resting place, and it’s a sort of pause that gives the user a chance to rest their eyes.

Take, for example, a website utilizing every inch of screen space. This site starts to feel chaotic and without any negative space present, there is nothing for the user to focus his eye to take a visual break.

Keeping things simple by having a well organized website that uses adequate white space translates into a good user experience.

These are two of the tools you’ll need to create a visually engaging site that encourages visitors to return. Read the next post about color.



References:
http://en.wikipedia.org/wiki/White_space_%28visual_arts%29
http://thenextweb.com/dd/2014/10/22/psychology-web-design/




The Psychology of Web Design, Part 2: Color

A website is often dictated by the site’s brand identity as well as the target audience, but how colors are used plays a part in how the user feels when browsing the site. The types of colors used also play into the psychology of your design and go hand-in-hand in influencing people's behavior. Because of this, designers turn to the psychology of color to help them create websites that leave the user wanting to come back.

If a website’s color gives the wrong impression, it can suggest inexperience, unprofessionalism or even untrustworthiness. However, if it’s the right impression, it will give the opposite effect. Designers do not rely solely on the meaning, characteristics and emotional attitudes of colors. They have to take into consideration the company and its branding. That being said, it is good to understand how color affects us.



Color Associations

(The following material is referenced from "The Principles of Beautiful Web Design", by Jason Beaird and "The Psychology of Color in Web Design" by Neeru)


Red

Red is a stimulating, exciting color. It is associated with passion, power and sometimes anger. It can be used for warnings or to show danger, but it can also suggest strength, determination and boldness.

Too much red can make us feel over-stimulated and irritated. The darker shades of red such as burgundy and maroon have a rich, indulgent tone. These colors might be good for selling wine or living well. Brighter reds, like true red or tomato, are great for youthful websites that want to suggest energy and eagerness to leap before they look.




Pink

Pink tends to make people feel loved and protected, but also can cause feelings of lethargy. It’s also associated very strongly with youthful femininity. It is playful and brings to mind bubble gum and innocence. It is ideal for websites that hearken back to olden days, or that target a particularly feminine audience. 




Orange

Similar to red, orange is an active and energetic color. It is thought to promote happiness, and represents sunshine, enthusiasm and creativity. Orange is a more balanced and less overwhelming color, as well as being more informal and less corporate feeling than red. Because orange does not show up in nature often, it tends to jump out at us making it vibrant, energetic, friendly and inviting. It is ideal for designs that need movement and energy. Websites that want to showcase their creativity often choose orange because it is unique and exciting, but it still has the comfort of a warm color. Orange also stimulates metabolism and appetite, so it is a good color to use for cooking and food. Bright orange can reduce depression and sadness. 




Yellow

Yellow is often considered the most energizing color. It represents joy or optimism and can energize you and help you think more clearly. Some say that too much yellow can be overpowering and cause arguments.

From the earliest ages, people learn to associate yellow with the sun, so it becomes associated with warmth and happiness. That makes bright yellow perfect for sites designed for children, as it grabs their attention.

More subtle shades of yellow have more complex associations. Darker shades can suggest antiquity, suggesting yellowed parchment. Because of that, it can also be associated with wisdom and curiosity. It therefore is great for sites that want to demonstrate a sense of authority and intelligence.




Green

Most commonly used in association with nature, green is a soothing color that symbolizes growth, freshness and hope. It can also represent wealth, stability and education and can give users feelings of calm, rejuvenation, affluence and optimism.

Darker shades are more linked to money, so sites that want to suggest affluence, growth and stability often use those shades. Lighter shades are more associated with spring and growth, so websites that want to reflect relaxation, freshness and honesty often use lighter shades.

Green is also directly associated with the environmental movement, so sites that aim to broadcast ethical standards often use green.




Blue

Blue symbolizes openness, intelligence, and faith and has been found to have calming effects. It has an element of spirituality about it and conveys a sense of stability and clarity of purpose. It is also appealing because of it's association with the sky and sea. Blue calls to mind dependability, trustworthiness and security.

In China, blue is associated with immortality, while people in the Middle East view blue as a color of protection.

Blue and green are known to inspire peaceful feelings, and people are often able to concentrate better and work in rooms painted in soft blues and greens.

Most corporate and business websites use dark blues to call to mind their experience, success and reliability. Light blues are best for friendly, open websites, like social media sites.




Purple

Purple balances the stimulation of red and the calming effects of blue. It has long been associated with royalty, power and nobility, so it is no surprise that dark shades of purple imply wealth and luxury. Lighter shades suggest fields of lavender and are associated with spring and romance.

Websites that look mysterious, yet elegant, use dark purples. Those sites that opt for lighter shades will speak to people looking for romantic items or ideas.




Black, White & Grey

Black, white and grey are usually background colors, allowing brighter colors to make the real impact. Still, they call to mind their own associations.

Black suggests power, modernity and sophistication, while white suggests cleanliness, simplicity and innocence. These competing associations play off of each other as nicely as the colors themselves do, making black and white designs especially strong.

The color white is often overlooked in design, but white can help promote the idea of clean power. In the west, it is a symbol of perfection, light and purity. In China, white means death and mourning. With these cultural distinctions, it should remind you to research the colors association of your target audience because they may vary from your own perception.

Grey is a neutral color. When used well, it is associated with tradition, somberness and calmness. When used badly, however, it can cause a design to lack energy.

All of these colors are best for websites that want to call to mind tradition and seriousness, like news sites.




Browns

Browns, which include creams and tans, are often used for textured backgrounds. Backgrounds that mimic paper, fabric or stone are usually brown, and as such, browns give a site a sense of wholesomeness and coziness.

Creams are calm, elegant and pure, making them a great background color for a website that wants to imply a sense of tradition. Tans are conservative and bring to mind piety. They can be dull, but they can also be reassuring, which makes them ideal for a site that doesn’t want to be too bold or outrageous. Dark brown feels wholesome and reliable, like a loaf of bread. It is associated with warmth and comfort. Sites that want to demonstrate experience and reassurance often use brown.





Color Temperatures

Warm colors range from red to yellow, orange, pink, brown and burgundy. They represent heat and motion because of their link to the sun and fire. When in the vicinity of cool colors, the warm colors are dominant. 




Cool colors are colors from blue to green including some shades of violet. Cool colors are calming and can help reduce tension. Cool colors tend to recede, making them good for backgrounds and larger elements on a page that won't distract from the content.





Color Value

The lightness or darkness of a color is its chromatic value. Adding white to a color provides a tint of that color, and a shade of that color is made by adding black. This is important because a color palette works well if the individual colors are the same value.



Saturation

Saturation is the intensity of a color, the strength or purity of that color. When you de-saturate, you take out color. A vivid blue will call more attention to itself than a dull orange. Dull colors are softer and more gentle, creating a calm mood.



Color Schemes

Monochromatic: one color with different tints and shades.
Analogous: colors that are adjacent to each other on the color wheel.
Complementary: colors that are opposite to one another on the color wheel.
Split Complementary: use the two colors that are adjacent to your base color's complement.
Triadic: push the split complements out one notch. The colors are equally balanced on the color wheel.
Tetradic: made up of two complementary color pairs rotated around the color wheel; they form a rectangle on the color wheel or double complementary.




Tools for Color Palettes

Paletton
Adobe Color CC



Side note: In Photoshop we’ll use Hexadecimal Notation colors which is typically referred to as a “HEX color.”



How many colors do you need to design a website?

It depends on the complexity of the site. Some websites assign a different color for each page of the site to help users know their location and this can equal up to 5 or 6 colors. Other sites, even complex ones, use 1 to 3 colors.

As you can see, using color to help convey a positive user experience in your website is in your hands and color largely depends on the tint (lightness), hue (type) and shade (darkness) of the color, as well as how much of the color you choose to use.

In the next post, we'll learn about the importance of typography.



References:
http://www.vandelaydesign.com/the-psychology-of-color-in-web-design/





The Psychology of Web Design, Part 3: Typography

“First impressions are lasting impressions. Whether you realize it or not, your typography helps to create an experience for users before they’ve even read a word or clicked a button. Typography has the potential to go beyond merely telling a story — it shows the user who is behind the website and what you’re about. The treatment of type creates an atmosphere and elicits a response much the same way as tone of voice does.” 1

As part of establishing the look and feel of a website, a designer must consider typographic choices for that site. For example, you may design or create:

  • A logo and identity
  • Headline and subheads 
  • Navigational typography
  • Body text typography all created in html and your css style sheet. 

Though there are similarities in typography issues across all media, there are also a few web-specific typographic considerations that a web designer faces. These issues include:

  • Usability on the web
  • HTML and CSS
  • Web fonts


Basics: The Anatomy of Type

Letters and letter form could appear very simple as you first look at the alphabet, but they have many different parts: arms, legs eyes, spines and a few other items such as tails and stems. Take a look at the Font Shop’s glossary.





Type anatomy as image
Thinking with Type



Font

A collection of all the characters of a typeface in one size and one style is called a font. This includes caps and lowercase, numerals, punctuation marks, and any special characters contained in the typeface, such as symbols or ligatures.

ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
123456789


Typeface

The basic category of type design is the typeface: the specific letterform design of an alphabet, including the serif shape, x-height, length of ascenders and descenders, variation of stroke weight, and any other characteristics that differentiate it from any other design.

Typefaces have a specific name such as Helvetica, Verdana, Futura, Times, etc., and there may be several interpretations with slightly different names: Helvetica, Helvetica New. The term typeface originated from movable type, blocks of wood or metal containing a relief image of a character on one surface, called the face.



Type Styles:

  • Regular/Roman
  • Italic
  • Bold


The Type Family

A type family is a group of typefaces bound by similar characteristics. Members of a family resemble one another, but also have their own unique traits. Take a look at Fonts.com.

Fonts.com now offers web fonts, that are downloadable so that you can use them in your layout. There is a cost for a professional membership. You can also get free fonts from Google Fonts.




Typography on the Web

You now have more than a handful of fonts to use on the web, whereas a few years ago designers were limited to the list of fonts below. HTML fonts are those fonts that all machines have in the system as a default.




HTML text includes:

  • All paragraph content
  • Navigation
  • Headers and subheads 


The code in a css style sheet looks like this:

.alphabet {
font-family: Verdana, Geneva, sans-serif;
font-size: 60px;
line-height: 50px;
color: #333;
}


Web “Safe” Fonts

Google Fonts
TypeKit
@Font-Face



Choosing Typefaces for Legibility

On the web, large portions of copy such as body text is typically easier to read in a Sans Serif, whereas in print, a Serif tends to be more legible.


Type Size
Determined by your design and the relationship of all type elements together, including white space.


Letter Spacing
Applied through CSS, and only available on some browsers.


Word Spacing
Applied through CSS, and only available on some browsers.


Line Length
The perfect line length ranges between 40 and 55 characters per line, or in other words, a content column that varies between 250-350 pixels wide (it depends on font size and type).


Weight
Most typefaces contain bold and bold italic typestyles which are much heavier in stroke weight than the Roman. Many typefaces offer a broader range of weights in addition to Roman, including light and medium (or book) and in addition to bold, including semibold (or demibold), extrabold (or heavy), and black.


Width
Some typefaces include styles with character widths which are narrower than Roman, which are condensed and wider, called Extended.


Italics
Not easy to read on the screen unless they have some size to them. Often, designers use italics for a quote that is fairly large on the screen.


CAPS vs lower case
Capitals are good as headers and subheads, but it is best to use sentence case (combination of upper and lower case) for paragraph text.


Bold vs Regular
Same as with caps, bold is good for headers and subheads as well as menu items. You can also use a bold weight to highlight important information in the body copy, but it’s best to use a regular weight font for the majority of content.



Tips for Professional-looking Type:

  • Do not use too many fonts on one page. My rule of thumb is no more than 2-3 different fonts.
  • Do not use centered, right or full-justified text, as it tends to look messy and unfinished.
  • Give your text room to breathe; type on the web is very different from printed type and therefore needs more leading and usually more kerning.
  • Do not use bold text for paragraph text.
  • Never use all capitalized text for paragraphs. However, you can use caps in the initial paragraph or sentence to aid in your typographical treatment and break it up if there is a lot of copy. 
  • Use plenty of header (or headlines) and subheads
  • Use columns to divide your page
  • Don't use huge text
  • Do not underline text for anything but a link
  • If you must use graphic text, learn correct typography.


“It’s not just about what you say, but how you say it, right? Depending on your purpose, we could try to experiment more and get creative with our typography. We can be bold and daring with strong, large letters, or get quirky and unique with handwritten type. We should keep in mind that type should always be legible, because there’s no point in showing off type that no one can read. Type can do so much for a design if it sets rhythm and creates an atmosphere.” 2